Dear Mr. Carrol,

We just closed on the sale of our house mere hours ago and I wanted to immediately write you concerning our experience with your agent, Anna Martinick. My wife and I cannont be complimentary enough regarding her level of commitment and attention to detail. We could not be more pleased and satisfied with the process of listing and marketing the house as well as the actual sale. Given that we had owned the house for five years, we knew our margins were tight and sought to minimize our expenses. As a result, we were attracted to the discount service offered by America's Choice. Other than a few responsibilities on my part, Anna's service was indistinguishable from that of full service, and full commission, agents we used in previous home sales. Her representation of your company was of such quality that I was easily recommending America's Choice to others and I understand that resulted in another family retaining Anna to represent them in their sale. Before committing to America's Choice, I interviewed several other agents. While their service seemed competent, there was not the personal rapport that was immediately established when we first met Anna. Further, she was helpful and insightful in listing and marketing our home in ways in which the other agents seemed lacking. Finally, we could tell Anna was fully vested in representing our interests whereas other agents seemed inclined to market the house at a low asking price, hoping for a quick sale and commission. Because of Anna's insight and experience, I have no doubt that her representation resulted our realizing approximately twenty thousand dollars more on the sale of the house than had we gone with the other agents interviewed. In closing, I want to simply restate our pleasure and satisfaction with Anna's service. She represented us, and America's Choice, with professionalism and a level of service far exceeding our expectations.

Sincerely, Dr. Clint Eliason